Mailroom Information and Policies

The Mailroom handles all mail and packages for students, faculty, and staff.

Location: Clare Hall, room 130

Fall and spring semester hours of operation
Monday, Wednesday: 9:30 a.m.-6 p.m.
Tuesday,Thursday, Friday: 9:30 a.m.-4 p.m.

Semester break hours of operation
Monday through Friday: 10 a.m.-12 p.m., 1 p.m.-4 p.m.

Mailroom Policies

 COVID-19 Procedures:

To ensure the health and safety of our Marian community, we have taken careful consideration to make some changes to how things operate.

  1. To adhere to social distancing guidelines, we are limiting access to the mailroom to one person at a time. If there is an individual currently in the mailroom, please wait outside in the hallway for them to leave.
  2. We are making sure to thoroughly and frequently clean our office and the PackCity lockers.
  3. We are limiting person to person contact by keeping our service window closed and switching to a pick up system for retrieving packages. When your package is in the mailroom, please respond to our email as soon as possible and let us know when you are coming by to pick it up. We will leave your package in the mailroom lobby to make pick up as easy and fast as possible.
  4. Please make sure to wear a mask when accessing the mailroom.

Services provided for students

  • Mail letters and packages

  • Shipping supplies

  • Drop-off pre-paid packages for UPS and USPS

Mail and packages for students 

  • Mail for undergraduate students

  • Packages for undergraduate students

  • Mail and packages for Overlook at Riverdale

How to send mail

To Marian University (letter):
Student Name
Student Hall
3200 Cold Spring Road
Indianapolis, IN 46222

To Overlook (letter):
Student Name
Overlook, "G"APT. Number
3200 Cold Spring Road
Indianapolis, IN 46222

From Marian University (letter):
Recipient's Name
Recipient's Address
City, State Zip Code of Recipient

How to send packages

To Marian University (package):
Student Name
3200 Cold Spring Road
Indianapolis, IN 46222

To Overlook (package):
Student Name
Overlook,"G" APT. Number
3200 Cold Spring Road
Indianapolis, IN 46222

From Marian University (package):
The Mailroom will fill out a shipping label for most packages being sent via USPS and UPS. The shipping cost can be charged to the student account or paid with cash or check. Faculty and staff can charge to department accounts when an account number is provided.


  • Refrigeration and freezer policies

  • Flower policies

  • Mail forwarding

  • How do I send something out?

  • Can I pay with card, cash, or apple pay?

  • Can I send something out with UPS or another carrier?

  • I can't find my mail, what do I do?

  • I didn't get an email from the mailroom, where is my package?

  • I was notified that my package was delivered, when will it be ready for pick-up?

  • How long do I have to pick-up my package?

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